Questions?
Contact Information
How can I contact customer support?
Live support is available from 9:00 am – 3:00 pm GMT+6/ CT Monday through Friday. Support is not guaranteed during U.S. holidays. In the event that live support is not available, reach out by email at [email protected] and you will be contacted on the next open office day. Do we want a link to a specific contact form here?
How do I submit a bug report?
We welcome your interest in helping us be the best we can be. If you find a
bug, please reach out to us at [email protected].
Be sure to include details about the issue and how we can reach you for
follow-up as needed.
Where can I find the latest updates? Here .
Technical Issues and Troubleshooting:
How do I install or update the app?
Provide step-by-step instructions.
- What are the system requirements? Specify the supported devices and operating systems.
- How do I troubleshoot common issues? Address common errors and problems users might encounter.
- How do I reset my password or recover my account?
You can reset your password on your sign-in page. More info here? - How do I log in or sign up?
Explain the user registration and login process.
Best Year Yet Coach
How do I contact someone for more information on other Best Year Yet programs?
You can reach out to our support team at [email protected] to schedule an information call.
Where can I find a trained Best Year Yet coach?
We can help you do that! Send your request to [email protected] and someone will reach out with more information.
App Functions and Sharing
How many plans can I have running at one time?
Subscribers currently can have up to two plans running at the same time on a single subscription.
I finished creating my plan and am now in the year-long scoring section. How do I go back to reference my work?
Once you complete your Best Year Yet plan, you are not able to return to the 5 Steps to Create My Plan section. You can refer to your annual plan including your Guidelines, Paradigm, Values, Major Focus, and Top 10 for the year at any time. Simply click Top 10 on the portal page or choose the My Annual Plan link in the menu bar of any of your scoring pages.
Can I share my plan with people who are not Best Year Yet subscribers?
Yes. You can share your annual plan with anyone you choose – subscriber or not. We know support increases success and want you to have plenty of that! Our share feature in the Annual Plan section makes it easy to invite a friend, family member, colleague, or coach into your process for that extra accountability!
I started using Best Year Yet through my company, but want to share it with someone outside my company. Can I do that?
Absolutely! Best Year Yet is used by corporations, small businesses, and individuals of all ages to get meaningful results across a wide range of scenarios. You can sign them up directly at XXXX with their name, email address, and your personal payment method. You may also invite them to sign up on their own at Registration link.
How do I invite another person to subscribe for themselves?
You can invite someone to check out Best Year Yet and subscribe at Registration link.
Privacy and Security
What data do you collect? Be transparent about the data you collect and how it’s used.
How do you protect my data? Explain your security measures and privacy policies.
What are your terms of service? Provide a link to your terms of service page.
What is your privacy policy? Provide a link to your privacy policy page.
